Closed captioning displays the audio portion of a program as text on your TV screen.

TV

Receiver

TV

Most closed captioning (CC) options can be managed through your TV:
  1. Press the CC button on the remote that came with your TV to turn closed captioning on or off.
  2. If the remote that came with your TV does not have a CC button, access the TV menu to turn closed captioning on or off.

Spectrum Receivers

You can also update closed captioning options through the settings menu of your program Guide.

For more instructions, select which Guide you use from the images below.

Charter has now added the ability for our customers to easily turn Closed captioning on and off with i-Guide, Passport, and Spectrum Guide. If you would like to learn more about this new feature please select the guide below.

iGuide
menu guide page
Passport (style A)
Cisco new menu guide page 
 

For immediate Closed Captioning concerns:
Call: (855) 757-7328 Fax: 1-864-297-2236

For Written Closed Captioning Complaints via US Mail:
2 Digital Place
Simpsonville, SC 29681
Fax 864-297-2236

Learn more about Spectrum's Accessibility Options.